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FAQs

How much does printing cost?

Initial hardware costs are often mistakenly perceived as the bulk of the printing investment, where the majority of printing costs actually result from the heavy use of consumables.

Consumables are paper and toner, which vary directly with the amount of printer usage.  Toner cartridges are the most costly consumable item at an average cost of $0.05 to $0.08 for each black and white page, and $0.12 to $0.15 for a page with color. Pages with solid color graphics can cost $0.50 to $0.60 per page.

The average cost for paper is $0.01 to $0.02 per page, but premium paper can cost up to $0.06 to $0.08 per page. One of the most costly mistakes made in an attempt to lower printing costs is purchasing low-grade or recycled paper which has serious consequences. This paper is not refined which wears down expensive moving parts and toner cartridges.

Sources:

Lyra Research Inc., Printers vs. Copiers: Colliding Worlds

Lyra Research Inc., Cost per Page Database

Gregory, Margot M., “Control Your Printing Costs”

How does the system work?

The PrintSense printing system is comprised of several components: a user workstation, a Print Server,  the Printer Accounting Server and printers.

When a lab computer user requests a print job, the Printer Accounting server will automatically check to see if the account exists. The system will automatically debit your account $0.05 for each page printed.

How will I benefit from the implementation of this system?

The College of New Jersey prints over 5 million pages in the computer labs each Academic year.

We estimate that up to 25% of the pages printed — perhaps as much as 1.25 million pages per year — end up in the recycle bin.

The Campus and community benefits include:

Reduced waste:

Estimated paper reduction; 50 percent has been reported at other universities.

A reduction of 2.5  million prints per year saves:

  • 420 trees annually
  • 1,050 pounds of air pollution annually from the manufacturing process
  • 122,500 gallons of water annually from the manufacturing process
  • 71,785 kilowatt hours of electricity annually from the manufacturing process
  • 4,252 cubic feet of land fill annually

How do I determine the cost of printing my document?

There is a way to determine a cost of a print job through Print Preview. You can utilize the Print Preview option to view the pages of your document. The Print Preview screen will provide you with a page count, and allow you to select which pages you would like to print.

How can I view my balance and check my statement?

Users can view their account activity using a web browser and TCNJ login credentials. To access your account information, click the My PrintSense Account link at the top left of this page. Fill in your username and password click Log In. It is not recommended to check the Save this password if your web browser prompts that option.

Note: Access to this Web viewer is only available on Campus.

How was the cost per page determined?

The cost per page is based on the cost of providing printing services. This includes cost of all printing hardware the infrastructure and consumables. The charge is strictly for cost recovery purposes.

What if I make a mistake, select and print the wrong job?

If you make a mistake in what you print, it is your responsibility to cover the cost for that mistake.

Is this really so much printing?

5 million pages in eight months is a staggering amount. To help visualize that figure, here are some comparisons:

  • Laid end-to-end, they would stretch nearly from The College of New Jersey to the tip of Florida.
  • Stacked, they would stretch nearly 200 stories, 415 feet  higher than the Empire State Building.
  • Together, they weigh 23 tons. The average car weighs 1.5 tons.
  • More than two acres of  trees were cut down to produce them

What happens if the printer malfunctions?

If the printer is in the library please contact the IT staff at the reference desk for assistance.

For all other lab printers please contact the HelpDesk at 609-771-2660 or x2660 from any on campus telephone.

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